My Family Needs Help

MY FAMILY NEEDS HELP

Call our intake line at 905-688-1827 or visit the Segue Clinic location most convenient to you.

Facing the reality that a loved one has an addiction is heart-wrenching. There are many situations leading to addiction from accidents, chronic pain, or genetic ties that can pass on compulsive or addictive behaviours to a child growing up in an environment where they observe addiction habits. Everyone has a story to share and everyone deserves help.

It is easier to confront the reality of substance abuse with the support of professionals and experts who understand the disease of addiction and work with it daily. Learning about the resources available to cope can make a difference to all in the relationship. At Segue Clinics, our team of professionals take a holistic approach to support the individual and family.

man and woman holding hands together with boy and girl looking at green trees during day

Get Help now at 8 locations across Niagara

Call our intake line at 905-688-1827 or visit the Segue Clinic location most convenient to you.

STEP 1

Call our intake line at 905-688-1827 or 1-866-301-0771, or visit your closest Segue Clinic location. A team member will answer your questions, provide information, and arrange your initial assessment.

STEP 2

Come for your first appointment. Our goal is to provide same day assessments.

STEP 3

Explore treatment options with one of our physicians.

STEP 4

Start your treatment program that day. 

Our services

How we do it

Segue Clinic helps restore hope, healing and health to people with opioid use disorder.

phase 1

At your first meeting, we will assess your level of opioid addiction and need for treatment and an individualized plan will be created.

Phase 2: STABLIZATION

You will be promptly stabilized on medication.

Phase 3: MAINTENANCE

Connections will be made with applicable partner community agencies depending on your needs.

Phase 4: RECOVERY

Resilience is developed to strengthen recovery and minimize the risk of recurrence.

Segue Facts

Accessibility

Since 2003, we have provided rapid access to addiction treatment for opioids (RAAM delivery model) in the community. Our clinics assess 98% of people on the same day that they present at the clinic to see if they are eligible for our treatment programs. New patients are started on medication that same day. Flexible hours (evening and Saturday mornings) ensure easy access our programs.

Integration

94% are connected with high-quality medical and psychosocial services such as CASON and QUEST CHC.  In partnership with different community agencies, Segue Clinic has brought the Smart Recovery initiative to the Niagara Region.  We will also connect you to the closest partner pharmacy which dispenses Methadone and Suboxone.  This partnership will ensure the best hours of access, (including on-call access between the pharmacy and the physician if needed), as well as ensure
high quality of care and convenience.

Retention

The majority of our patients not only stop using opioids, but markedly decrease their use of other drugs including alcohol. Once stabilized and abstinent, 90% had improved housing and 80% had better jobs. Almost all the patients in remission or recovery report an improvement in social and family relationships.

Advocacy

We can advocate for you if there are drug related justice issues. Drug courts look favorably on participants who are abstinent and in programs. We can also, if needed, work with agencies such as Family and Children's Services (FACS). Families can remain together when abstinence is demonstrated and people in need are supported.

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