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Segue Clinic

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Segue Clinic helps restore hope, healing and health to people fighting opioid addiction.

What we know is true

Addiction treatment works best when it engages the body, mind and spirit.

Patients treated with compassion and respect are more likely to succeed in their recovery.

Addiction is a chronic disease – but it can be controlled by encouraging change and promoting recovery.

Successful treatment requires both medical management and counselling.

How We Do it

There are four phases in the treatment plan. Each patient is unique and your program length will be customized for you.

Phase One: START

At your first meeting, we will assess your level of opioid addiction and need for treatment. When you begin your program, we’ll help you to transition from using a street opioid drug (oxycontin, percocet, hydromorph contin, codeine, heroin etc.) to either suboxone or methadone.


You’ll have weekly appointments and drug tests during the stabilization period. You’ll receive regular counselling and meet with your Segue Clinic physician as often as needed until you are medically stabilized.


During the maintenance phase, we’ll help you focus on continued participation in counselling, show you how to prevent a relapse and continue your sobriety from all illicit substances. Some people choose to continue with occasional use and if that’s your choice, we’ll work with you on a harm-reduction approach.

Phase Four: RECOVERY

In the recovery stage, you’ll become part of a new community with the skills and strength to prevent a relapse. The medication you’ll be taking will be gradually decreased over a period of several months. After the medication is stopped, we’ll encourage and help you to continue to participate in a recovery group.


Segue Facts

Accessibility  Since 2003, we have provided rapid access to addiction treatment for opioids (RAAM delivery model) in the community.  Our clinics assess 98% of people on the same day that they present at the clinic to see if they are eligible for our treatment programs. New patients are started on medication that same day.  Flexible hours (evening and Saturday mornings) ensure easy access our programs.
Integration  94% are connected with high-quality medical and psychosocial services such as CASON and QUEST CHC.  In partnership with different community agencies, Segue Clinic has brought the Smart Recovery initiative to the Niagara Region.  We will also connect you to the closest partner pharmacy which dispenses Methadone and Suboxone.  This partnership will ensure the best hours of access, (including on-call access between the pharmacy and the physician if needed), as well as ensure high quality of care and convenience.
Retention  The majority of our patients not only stop using opioids, but markedly decrease their use of other drugs including alcohol.  Once stabilized and abstinent, 90% had improved housing and 80% had better jobs. Almost all the patients in remission or recovery report an improvement in social and family relationships.
Advocacy  We can advocate for you if there is a drug related justice issues.  Drug courts look favorably on participants who are abstinent and in programs. We can also, if needed, work with agencies such as Family and Children's Services (FACS). Families can remain together when abstinence is demonstrated and people in need are supported.





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Clinic Locations


80 Main Street West
Grimsby, ON, L3M 1R6

T: 905-688-1827, ext 9
F: 905-309-5358


554 Main Street East
Hamilton, ON, L8G 4A8

T: 905-688-1827, ext. 2
F: 905-522-0444

Niagara Falls

4632 Victoria Avenue
Niagara Falls, Ontario, L2E 4B7

T: 905-688-1827, ext. 4
F: 905-358-6413

Port Colborne

200 Catharine Street
Port Colborne, ON, L3K 4K8

T: 905-688-1827, ext 3
F: 905-834-1001

St. Catharines

61 James Street
St. Catharines, ON, L2R 5B9

T: 905-688-1827, ext 5
F: 905-688-7283

Stoney Creek

840 Queenston Rd, Unit 826
Stoney Creek, ON, L8G 4A8

T: 905-688-1827, ext. 6
F: 905-664-1359


8 Clairmont Street, Unit 1
Thorold, ON, L2V 1R1

T: 905-688-1827, ext 8
F: 905-680-9898


816 East Main Street
Welland, ON, L3B 3Y7

T: 905-688-1827, ext 7
F: 905-788-3040